General Airport Information
Automated assistance is available 24/7. Personal assistance is available during Airport Authority business hours (Mon - Fri, 8 a.m. - 4:30 p.m., excluding holidays). Voice messages left at this number will be promptly returned during business hours.
Contact your airline directly for specific information regarding:
- Flight Status
- Lost/Delayed Baggage
- Carry On and Checked Baggage Policies/Fees
- Security Checkpoint Procedures
- International Travel Documentation Requirements
- General Passenger Information
Concession Contact Information
Detroit Metropolitan Airport offers a variety of shopping and dining options in McNamara and North Terminal. To contact a specific concession vendor in one of our terminals, please visit our concession contact page.
Airlines: Contact your airline
Airport Ambassadors: firstname.lastname@example.org
Detroit Metropolitan Airport (DTW): (734) 247-7678
Fire Department: (734) 942-3601
Fraud & Ethics Hotline: (888) 447-8643
Lost & Found TSA: (734) 942-3126
Media Line: (734) 247-7379
Noise Hotline: (734) 942-3222
Paging – North Terminal: (734) 247-1000
Parking Information & Assistance: (800) 642-1978
Police Non-Emergency: (734) 942-5212
Procurement: (734) 247-7900
Transportation Security Administration (TSA) Contact Center: (866) 289-9673
TSA Customer Service: https://www.tsa.gov/contact/customer-service
U.S. Customs & Border Protection: (734) 941-6180
Wi-Fi Support: (800) 826-4646
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